Specialty Cereals is a supplier/contractor to many major brands in Australia and have either met or surpassed the stringent manufacturing and packaging standards demanded by these well known brands.
We also export to the UK and USA.

Contact Customer Relations
7 Rodborough Road, Frenchs Forest
NSW 2086, Australia

Ph: +61 (02) 9932 1000
Fax: +61 (02) 9975 3022

 

Speciality Cereals Internet Privacy Policy

Speciality Cereals Pty Ltd (ABN 49 003 487 456) ("We/Us ") are bound by the National Privacy principles ("NPPs") and complies with them to the extent required by the Privacy Act 1988. We have implemented policies which support our compliance with the NPPs and protect personal information we hold. This Privacy Policy describes those policies in general terms.

This policy forms part of the Terms of Use. You should read this statement in conjunction with the Terms of Use. Please click here to read the Terms of Use.

Summary

We approach our communications with consumers on the Internet, on the telephone (such as through our Consumer Contact Centre) and by written communications with respect for, and commitment to, individual privacy rights, and the different sensibilities of our child consumers. We support active self-regulation of this new environment to ensure that responsible marketers can maintain the right to use all communication media to interact with its consumers.

In summary, while you should read each provision in this Privacy Policy, by providing your personal information to us or by using Our website, you agree :

  • that if you disclose your personal information to us, we may create a database record of information about you and use the information for marketing and other purposes as set out below;
  • we may contact you for the purpose of notifying you of any prizes being awarded to you when you have entered into one of our promotions and provided us with your contact details.

You are entitled under the National Privacy Principles to contact us i if you want to know what personal information we hold about you. We set out below how you can contact us:

Special Cereals Privacy Policy Statement

We recognise our obligation to our customers and community to adhere to the highest standards of decency, fairness, and integrity in all our operations. Likewise, we're dedicated to the fundamentals of protecting consumer privacy, especially for children. This means that, from time to time, our policies will be reviewed and may be updated, revised, modified and supplemented. We reserve the right to change the information, features, products, disclosures and this Privacy Policy at anytime and notify you by posting an updated version of the Policy on our website. Please check this Privacy Policy periodically for changes or you can contact us (see below) to receive an updated hard copy. Your continued use of our website following the posting of changes to this Privacy Policy indicates that you have read the Privacy Policy in place at that time. By continuing to use this website after any changes are made means that you accept those changes.

This Privacy Policy is based on the National Privacy Principles in the Privacy Act 1988 and our implemented policies to protect your personal information. Unless you provide us with your consent to do otherwise, we will only collect and use your personal information as set out below.

Gathering and Use of Information

We may collect personal information as a result of a consumer contacting our Consumer Contact Centre, or by writing to us or by visiting our website, although we do not require this information to allow access to the website. However, in order to participate in some of the programs offered on the website, you may have to provide personal information. Personal information which we do receive from any visitor will only be used for our internal purposes and will not be sold or provided to any third parties otherwise than to media organisations for the purpose of publication of winners without your consent unless:
(a) required by law; or
(b) to implement our Terms and Conditions (for example, terms of a promotion); or
(c) to protect the rights, property or the safety of any member of the public or us.

However, we contract out some of our functions to external service providers (such as mailing houses, our call centre and information technology service providers). We may disclose your personal information to these service providers but only so that they can provide the services that we have contracted out to them. The personal information that we collect may include such things as name, address, telephone number, e-mail address and age. It may be collected for a variety of reasons including as required by law on contest entry forms, individual requests for information from us or as part of a request to be included in our updates list. Occasionally we may also ask on a voluntary basis for personal information for our own internal use (e.g. for marketing and research), but we still maintain yours and your children's privacy and will not sell this information to third parties. Only those who ask to be added to our updates list or who ask for information from us will receive e-mail communications from us. We offer an "opt-out" feature that allows you to advise us that you and/or your children no longer wish to receive email from us. You may always ask to be re-included. Any personal information that you provide us is stored on a secure server located in the United States of America. The server is maintained by one of our Affiliates which may access your personal information for internal purposes only.

Changes and Access to Personal Information

If you want to know what personal information we hold about you, in most cases you are able to gain access to this personal information by contacting us in writing directing your enquiry to Specialty Cereals Consumer Contact Centre, Reply Paid 2975 Melbourne Vic 8060 . A request to update or correct any information should be directed to that office. To protect the security of your personal information, you may be required to provide identification before you are given access to your personal information.

Questions

If you have any questions about our online Privacy Policies or procedures, or would like to complain about a breach of your privacy you may contact our Consumer Contact Centre on 1800 682 306. Our staff are prepared to address any concerns you may have about the privacy, safety and appropriateness of any material you see on our website.

We are located at:
7 Rodborough Road
Frenchs Forest NSW 2086
Australia

More Information

More information about privacy law and the NPPs is available from the Federal Privacy Commissioner at www.privacy.gov.au or you can contact the Federal Privacy Commission on 1300 363 992 or by writing to GPO Box 5218 Sydney, NSW, 2001.